EMPLOYMENT CONSULTANT MODEL (ECM)
The challenge
An IT Services Business was planning a phased expansion in order to meet with its strategic objectives. Implementing a digital transformation project, which would update its technology infrastructure, the company needed Developers and Analysts to support with its Robotic Process Automation (RPA).
Our approach
The client did not have the resource or time to dedicate to training a team of employees.
Instead, we upskilled and accredited Developers and Analysts in RPA methodology and services.
This then provided a bench of qualified talent the client could draw upon, giving them a flexible resourcing model to meet with their needs.
The difference we made
Rather than force the client to recruit a team of experts internally, we used our flexible approach to deliver a solution that would better meet with the fluctuating needs of the business. This gave access to professional support that could be relied upon to achieve project outcomes that had been set.
Managing resourcing against workload delivered the flexibility the client was looking for, balancing cost to serve and guaranteed delivery.