MANAGED SERVICES
The challenge
Working alongside a global telco business, we were approached and asked to provide recommendations on how we could support the client to manage project deliverables including logistics and inventory across Central Europe and Asia.
Given the importance of this project, strict service level agreements (SLAs) were put in place.
Our approach
We implemented our global PMO solution, ensuring all aspects of the project were delivered on time.
The client was provided with weekly status reports (RAG and RAID) on progress including full budget requirements.
As well as reinforcing transparency, this also built trust and gave the client the evaluation and measurements they needed to share with the wider business.
The difference we made
Putting our global PMO solution in place meant that we could deliver this business critical project. Not only was it completed on time but also with full transparency on issues, risks and budget.
All SLAs were met and our relationship was established, allowing us to become a trusted supplier to another leading global organisation.